Frequently Asked Questions
Common Queries, Clear Answers
Bellow you will find the most common questions we get asked, if your still stuck please feel free to contact us!
What if I'm unsure about what services my garden needs?
- If you’re unsure about your garden’s needs, we recommend booking our free garden consultation service. Our team will assess your garden, discuss your preferences and goals, and provide personalized recommendations and a free quote tailored to your garden’s needs.
How do I book the free garden consultation service?
- To book our free garden consultation service, locate your way to our booking page and select the ‘Garden Consultation’ option, choose what date and time you want a member of our team to view your garden and confirm your booking.
Do you provide gardening tools and equipment?
- Yes, our team comes fully equipped with professional gardening tools and equipment needed to complete the services included in your chosen package. However, if you have specific tools or equipment you’d like us to use or avoid, please let us know in advance.
How do I determine the size of my garden?
- You can estimate the size of your garden by measuring the length and width of your outdoor space and multiplying them to get the total area in square meters (m²). Alternatively, you can book our free garden consultation service, and our team will measure and assess your garden for you.
How do I pay for the services?
- We offer secure online payment options for your convenience. You can complete the payment process during the booking or contact us for alternative payment methods or arrangements.
How can I contact "MyGardener" for support or inquiries?
- For support, inquiries, or personalized assistance, you can email us at [email protected] and we will get back to you within the hour. Our friendly team is here to help you with any questions, concerns, or feedback you may have.